Managed Services
Fully managed IT services for Small Businesses.
Finally an IT company that feels the pain when your network goes down.
All - Inclusive
Full service IT department for one low monthly cost. A complete outsourced IT department. All the benefits at a fraction of the cost of in-house staff.
- FREE Remote/Phone/Onsite support
Full helpdesk support during normal office hours. No charge Onsite support when needed. Fully tracked ticketing system tied to phones, email and SMS.
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24/7 Remote monitoring of Servers
We’re always watching them so you don’t have to.
- Complete Vendor Management
No more 2 hour phone calls to Blackberry. No waiting around for the phone guy. We handle all your infrustructure vendors so you can focus on what you do.
- Offsite Spam/Virus/Phishing Filter
Spam is a growing threat to productivity. We include our award winning spam blocking service at no charge.
- Backup Incoming Mailserver
Even with the best preventative maintenance it’s possible for your mailserver to be unreachable. Don’t worry, our backup MX server will hold all your messages for 7 days and deliver them when your server is back up. Your clients don’t get any nasty bounce notices and you have peace of mind.
- Server Patch Management
Managed and documented server patching.
- Server/Workstation Anti virus/Spyware
We include our anti-virus/anti-spyware software as a standard feature. That’s one less yearly bill for you.
- MS Exchange monitoring
24/7 Monitoring of MS Exchange servers. Email is the lifeblood of business, don’t miss that important message.
- SQL monitoring
24/7 Monitoring and optimization of MS SQL servers.
- Desktop Monitoring
24/7 Monitoring of desktops, workstations, laptops and the applications running on them
- Desktop Patch Management
Managed, Scheduled and documented desktop patch and update management.
- Program Installation Alerts
Keep unwanted and malicious software installed by users or hackers off your company PCs.
- Server/Workstation Junk Clean
daily cleanup of temp files, internet history, offline content, bad registry settings
- Server/Workstation Defrag
scheduled harddrive defrags using professional software.
- Onsite Backup
Local server data backups
- Offsite Backups
Backups are great but if the building burns down you better have an offsite backup. We do that for you in a secure offsite datacenter.
- Daily Checklist
Daily checklist of To-Dos for the network.
- Hardware Procurement
We guide you in the procurement of the correct products at the right price for what your business needs. We offer a minimum 1 year warranty on all Hardware. We handle all RMAs of defective items at no charge to you.
- Web Hosting
Full website hosting including: apache/php/mysql/dns/ssh/ftp/pop/smtp with daily file and database backups.
